COVID 19 – Update – May 21, 2020

We are pleased to provide an up date on our clinic. Firstly, we want you to know that we are concerned for your health and safety, and hope that our patients, clients and friends are staying well.

At this time we are still closed for routine eye exams, but if you have an urgent concern regarding your vision, please call 604-946-7911, Dr. Vicki Chen will be available to assist you.

We are available and at the store – Monday, Wednesday and Friday from 10:00 – 12:00, or by appointment for eye drops, eyeglass emergencies/repairs and other eyeglass needs. We are replacing contact lens orders and shipping directly to your home address, free of charge. Please call 604-946-7911 or email roptical@telus.net to place your order.

If you are in need of a routine eye exam, we are developing a list of patients to call as soon as we resume regular eye exams. Please call or email to have your name added to the list.

As we adjust to the “new normal”, we are implementing changes to ensure the safety of staff and patients, with social distancing, gloves, masks, shields, hand sanitizer stations, regular cleaning of high touch surfaces, disinfection of frames in the dispensary area and plexiglass guards when close distances are unavoidable. We will post regular updates when available and want to assure you that your safety is our priority.